ADDMORE
Outsourcing
ADDMORE Outsourcing, a BPO division of ADDMORE Services, partners with international companies to optimize operations with value-filled resources. Our key focus is providing efficient services and solutions, streamlining clients’ workflows, and enhancing business efficiency, productivity, and profit.
We help you focus on your core competencies while we take care of your front and back office processes to ensure they run smoothly and look after themselves.
DELIVERY MODELS
Offshore Outsourcing
Offshore solutions are long-term plans suited for a minimum 24-month contract. You select your staff, set their salaries, and manage them directly in your new offshore studio or division for a monthly fee, including all HR, payroll, admin, and office facilities.
- Choose team members who meet your specific skill requirements and job description.
- Team members will adhere to your established processes and procedures.
- Maintain direct control over team members’ performance and compensation
Professional Offshore Talent
Professional Offshore Talent is excellent for clients working on projects lasting a minimum of six (6) months. This service is charged monthly, based on the project’s complexity, scale, and duration. ADDMORE will collaborate with the client to determine project staffing needs. ADDMORE will manage the workforce and their tasks, with the client’s review and approval of the deliverables.
ADDMORE provides bespoke offshore staffing solutions through our unique POD system.
A POD (Professional Outsourcing Division) is a dedicated team created specifically for your business per specific service or a custom team of multiple services, designed to handle a particular requirement or set of tasks.
Each POD is fully managed by team leaders and account managers to ensure seamless integration with your operations and consistent quality, even as your needs evolve. With our Managed Staff Leasing approach, you gain access to expert offshore teams at a lower cost, while maintaining full oversight and flexibility.
- Team members are hired by ADDMORE Services based on the agreed-upon qualifications and skills needed for the outsourced work.
- ADDMORE Services may suggest improvements to your processes and procedures.
- ADDMORE Services oversees staff performance and productivity to ensure that client service levels are met.
Project-Based
Our pricing model for this service is based on the number of months required, considering the project’s complexity and size. Once the deliverables are determined, ADDMORE will provide the client with a project duration and a set lump sum cost based on the actual time required to perform the work. ADDMORE takes on the risk of hours exceeding the forecasted estimate.
This model is suitable for clients seeking fixed pricing with high-quality service on short-term projects.
BPO Specialization by Industry
- Construction & Engineering
- Architecture & Interior Design
- Education
- Healthcare
- Hospitality & Tourism
- Accounting & Finance
- Insurance
- Manufacturing
- Marine
- Real Estate & Property Management
- Retail & E-commerce
INDUSTRY ROLES OFFERED
Virtual Assistance
- Real Estate VA Support
- Data Entry and Encoding Specialist
- Transcriptionist
- Appointment Setter
- Receptionist
- Schedule and Events Coordinator
- Administrative Assistant
- Online Researcher
- Email and Communication Specialist
Human Resources
- HR Assistant
- Recruitment Coordinator
- Payroll Specialist
- Benefits Administrator
Sales & Digital Marketing
- Digital Marketing Assistant
- Digital Marketing Strategist
- Content Marketing Strategist
- SEO Strategist
- Social Media Specialist
- Social Media Manager
- E-Commerce Assistant
- Telesales Agent
- Lead Generation Specialist
Accounting and Finance
- Accountant
- Bookkeeper
- Loan Processor
- Collections Officer
- Accounts Receivable Clerk
- Accounts Payable Clerk
Creative Design
- Web Designer
- Graphic Designer
- Copywriter
- Video Editor
AEC Management
- Architect
- Interior Designer
- Estimator
- Quantity Surveyor
- AutoCAD Operator
- AutoCAD Manager
- REVIT Designer
- Engineer
Customer Support
- Customer Service Representative
- Technical Support Specialist
- Live Chat Agent / Email Chat Support
- Reservations Agent
- Order Processor
Healthcare
- Medical Billing and Coding Specialist
- Medical Transcriptionist
- Client Care Coordinator